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What is the warranty?
We provide a 1-year warranty from the date of purchase. Items that are covered by the warranty period will be replaced at no cost to the customer. Replacement parts of the product will be provided at a nominal cost (covering the cost price of the replacement parts only) to the customers after the Warranty Period has expired.
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Is it returnable for a full refund if it doesn’t meet my expectations upon delivery?
Yes, absolutely. We always backup our sales. In case, you don't like the product, we take it back within 14 days and you get a 100% refund.
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I have a miller tripod, is the plate of redking compatible?
The plate of Redking is Manfrotto 501 compatible and so it will be used with any tripod having the same compatibility.
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What is the weight of Flycam Redking?
The weight of Flycam Redking with weight plate is approx. 3.2 kg
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How long can I use the steadicam before I get tired? Do I need the Arm & Vest with this?
This Flycam Redking camera steadycam weighs only 3.2kgs and so can be held easily for a long time but for more comfort you can use it with Arm Support and Body vest. Following are the options for it :
i) Galaxy Arm & Vest - Flycam Galaxy Steadycam Arm & Steadycam Vest
ii) Vista-II Arm and Vest -Flycam Vista-II Stabilizing Arm & Vest
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If my camera plus accessories are overweight, what options do I have? Can I add more counterweights?
Flycam Redking can bear up to 15.4lbs. You can add more counterweights for total weight up to 17lbs only.
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Can I mount LCD Monitor with Flycam Redking?
Yes, you can mount the LCD monitor onto the weight plate of Flycam Redking. You need to remove the weights from one side to which you want to mount the LCD monitor.
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Does it come with a protector bag?
Yes, this Flycam Redking includes foam packaging with the bag.
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Is it compatible with the arm and vest?
Ans: Yes it is compatible with the Arm & Vest. There are two options for Arm & vest for this camera stabilizer i.e.
i) Galaxy Arm & Vest - Flycam Galaxy Steadycam Arm & Steadycam Vest
ii) Vista-II Arm and Vest - Flycam Vista-II Stabilizing Arm & Vest
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Does this Steadicam come with the counterweight?
Yes, this Steadicam comes with counterweight plates i.e.8 weights for each side.
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Is it possible to mount a motorized gimbal onto the Flycam Redking Handheld Camera Stabilizer?
Yes, you can mount any handheld motorized gimbal with Flycam Redking Handheld Camera Stabilizer.
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Is Flycam Redking Handheld Stabilizer is compatible with Nikon d800 and with Sony fs5 cameras ?
Yes, the Flycam Redking Handheld Stabilizer is compatible with Nikon d800 and Sony fs5 cameras as it is compatible with all film and video cameras weighing up to 7kg/15.4lb.
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What's the maximum weight capacity?
This Flycam Redking can take the cameras weighing upto - 7 kg/15.4 lbs.
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I have a miller tripod, is the plate of redking compatible?
The plate of Redking is manfrotto 501 compatible and so it will be used with any tripod having the same compatibility.
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Is Flycam Redking (FLCM-RK) compatible with DJI-RSC 2?
Flycam Redking is not compatible with DJI-RSC 2.
Instead, we have another stabilizer i.e. Flycam G-Axis Stabilizer (FLCM-GAXS) which is compatible with DJI-RSC 2.